TAM services typically involve the stocking of the full range of uniform items (head-to-toe) worn by a customer. If a particular uniform is purpose designed and unique to that customer, then the number of employees must be sufficient and the contract arrangement of sufficient length to achieve the necessary economies of scale. As a general rule, organisations would need to have several hundred employees as a minimum to achieve the full benefits of TAM.

The range of TAM services provided varies greatly too, which likewise has an impact on the costs associated in servicing a customer. The outsourcing of TAM services to S&H provides the customer with their own economic benefits (such as the removal of warehousing space requirements and a reduction in working capital requirements) whilst seeing increased service levels and reduced transaction costs.

Tams

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Have a question on TAM? Send us an enquiry below and one of our team will be in touch.

FAQ's

Can I come in for a fitting?
S&H offices are available for fittings. Please call the relevant office to make an appointment time in the first instance for a fitting.
How do I contact an S&H office?
Contact your nearest S&H office for relevant contact details. 
What are the opening hours of S&H?
All S&H offices are open from 8am to 5pm Monday to Friday except Public Holidays.
What about exchanging or returning items to S&H?
Goods can be sent back to S&H via your normal delivery channels but please ensure you send goods back with a copy of the Shipment Docket or Invoice along with a note that includes a contact phone number, your reasons for the exchange and instructions as to what it is you would like us to do. Remember items worn, washed or in poor condition will not be credited or exchanged. We have a 28 day returns policy that is referenced on each Shipping docket. Any further queries, please call your relevant S&H office to clarify the Returns Policy.
How long should I expect for ordered items to be delivered?
Each customer will have differing order delivery requirements. Broadly speaking, standard stocked items can be expected to be delivered 3-4 working days following receipt of order. Special sized made-to-measure (MTM) items and non-stocked items will take at least 4-6 weeks dependent upon the complexity of the item. For more definitive details, please contact the relevant S&H office.
Do S&H do alterations or do I have to organise them myself?
For uniform garments ordered through S&H, standard waist and leg length alterations are done by S&H prior to delivery. 
Can I buy and pay for extra uniform items myself?
Some S&H customers allow individual employees to purchase certain additional items, please check with your relevant S&H office for further details.
Do S&H sell direct to the public?
Other than our ex-stock Protex® range of specialist application garments, S&H do not sell any uniform items (such as footwear) direct to the public
Do S&H supply items other than clothing?
Yes, S&H can and do supply a broad range of personal issue items for our customers. Our extensive supplier network allows us to supply just about anything you require for your staff.